Google Business Profile
Connect your business phone number to your Google Business Profile so every call from your listing is trackable.
Call Tracking
Turn Customer Calls Into Trackable Leads
Connect your Google Business Profile and website with a dedicated virtual mobile number. Track incoming calls, record conversations and understand enquiry activity generated through your connected digital channels.
Call Tracking is available as an optional add-on. Virtual number and applicable telecom charges are billed separately.
Lead Skale Call Tracking
Google Search / GBP
Business Phone Number
Virtual Mobile Number
Incoming Customer Call
Lead Skale Call Tracking
Call Details
Caller+91 98XXX XXXXXDuration4m 32sTime10:24 AMStatusAnsweredRecording● Available
Track Calls Generated Through Your Connected Business Channels
Many customers discover a business through Google Search or its Google Business Profile and then call directly. Lead Skale helps you track incoming calls generated through your connected digital presence using a dedicated virtual mobile number.
Website
Use the same trackable number across your website and relevant landing pages for a unified view of enquiry activity.
Call Tracking
Track incoming calls and understand your customer enquiry activity — all from one dashboard inside Lead Skale.
Process
From Google Search to a Trackable Lead
A simple five-step flow that connects your online visibility to real, measurable phone enquiries.
01
Customer Finds You
A customer discovers your business through Google Search or your Google Business Profile.
02
Customer Calls
The customer clicks or dials your business phone number shown on your listing or website.
03
Call Reaches Your Business
The call is routed through your Lead Skale virtual mobile number to your team.
04
Lead Skale Tracks the Call
Call information is captured — including call time, duration and status.
05
Understand Your Leads
Use call information and recordings to evaluate enquiries and improve your marketing decisions.
Virtual Mobile Number
One Dedicated Number for Your Online Presence
Give your business a dedicated virtual mobile number that works across your entire digital presence — your Google Business Profile, website and landing pages.
- Use on your Google Business Profile
- Use on your website
- Use on landing pages
- Track incoming calls
- Maintain call history
- Record calls where supported and legally permitted
- Monitor call activity
Capabilities
Everything You Need to Understand Your Customer Calls
Track, record, analyse and act on incoming calls — all from inside the Lead Skale platform.
Virtual Mobile Number
Get a dedicated business number for your online presence — separate from your personal line.
Call Tracking
Track incoming calls generated through your connected business channels in real time.
Call Recording
Record conversations where supported and where required consent and applicable laws are followed.
Call History
View your complete incoming call activity in one place — with date, time, duration and status.
Call Details
Access useful call information including caller number, call duration, time of call and call status for every enquiry.
Call Analytics
Understand your call activity patterns and identify opportunities to improve your marketing and lead handling.
Connect Your Google Business Profile and Website
Your virtual mobile number connects the two most important customer touchpoints — your Google Business Profile and your website — into one trackable system.
Google Business Profile
Customer searches for your business → sees your profile → calls your business. Every call from your GBP listing is tracked through your virtual number.
Website
Customer visits your website → finds your phone number → calls your business. The same trackable number gives you visibility into website-driven enquiries.
Google Business Profile
Website
Lead Skale Virtual Mobile Number
Customer Calls
Call Tracking & Insights
Google Business Profile integration may require additional setup or approval, and availability may vary by account and channel. Call Tracking is an optional add-on. Virtual number and applicable telecom charges are billed separately.
Don't Just Count Leads. Understand Your Calls.
Move beyond simply receiving calls. Use Lead Skale to track, analyse and improve the quality of your phone enquiries.
Measure Enquiry Activity
Understand how many customers are contacting your business by phone and when they're calling.
Improve Lead Quality
Identify genuine customer enquiries and separate them from irrelevant or low-quality calls.
Understand Customer Conversations
Use call recordings where available to understand what customers are actually asking for.
Make Better Marketing Decisions
Use call insights alongside your other Lead Skale growth data to refine your strategy.
Built for Businesses That Depend on Phone Enquiries
Call Tracking is especially useful for businesses where phone calls are a primary source of customer enquiries and revenue.
Automobile Dealerships
Real Estate
Healthcare
Education & Training
Hospitality
Home Services
Professional Services
Local Businesses
Retail Businesses
Use Case — Automotive
Know Which Calls Are Real Vehicle Enquiries
Dealerships receive dozens of calls a day. Call Tracking helps your sales team identify and focus on the calls that matter — real customer enquiries about vehicles, test drives and services.
Example enquiry categories
New vehicle enquiryTest-drive enquiryPrice enquiryFinance enquiryService enquirySpare parts enquiry
These are example categories. Enquiry classification depends on manual review of call recordings and information.
Automotive Call Flow
Customer searches for a car
Finds dealership on Google
Calls the dealership
Lead Skale tracks the call
Sales team handles enquiry
Business can review the conversation
Get Started With Lead Skale
Ready to Make Your Customer Calls More Trackable?
Connect your Google Business Profile and website with Lead Skale Call Tracking. Track calls generated through your connected business channels. Virtual number and telecom charges are billed separately.